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How to Keep Customers Happy When Employees Are On Vacation

Employees take vacation – or at least they should. Summer is upon us and so comes the four-day weekend. Do you have a plan to ensure your customers and clients are getting the same treatment if your key players are playing on the beach?

Reports show that 4 in 10 American workers said their employer supported time off, but their heavy workload kept them from using their earned days. Don’t be that employer.

Justin Gray’s latest Inc. article provides some simple steps to properly prepare for employee vacations while also maintaining the level of service expected from customers. Read more here.

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