Customer Success

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September 10, 2020

The Importance of Finding Sponsors in B2B Organizations: Interview with Denise Broady

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As the COO/CMO for WorkForce Software, Denise Broady‘s responsibilities reach far. She oversees the global marketing and communications organization, is also responsible for the end-to-end customer experience, including product strategy,…

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June 11, 2020

Being a CEO During an Economic Downturn, An Interview with Ann Marie Sastry

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Ann Marie Sastry, CEO of Amesite, knows a thing or two about navigating an economic downturn. She was a professor of mechanical, biomedical and material science and engineering at the…

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May 28, 2020

Steve Blank

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Steve Blank, leader of the Lean Start-Up movement and 8-time founder shares his secret sauce for entrepreneurs looking to keep, grow or start business during a Pandemic and beyond. Subscribe…

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February 25, 2020

How to Budget for Effective Customer Visits

Sales cycles provide many opportunities to spend money invest. Every industry benefits from investing in the customer relationship (supported by our recent research), but we’ve found the stakes are highest…

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January 21, 2020

Conduct the Perfect Customer Visit: Before, During and After Tactics

Customers are the lifeblood of any organization. While we all think this, sometimes it remains there: a nice thought. Do your customers feel like they are at the core of…

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