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February 22, 2012

Who Would Win in a Fight: Marketing Automation or a Marketer?

The older I get the more simple things seem to become. A long time ago (nearly 20 years!) there was a book that was popular that stated “Everything I learned…

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December 26, 2011

All I want for Christmas is Simplicity – The #1 Key to Marketing Automation

The holidays are here again and every year I exclaim a combination of the same things: “Man, that year flew by” and “I really want to keep things simpler this…

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November 30, 2011

A Story of Business: Trust in the Garden of Eden


As I was allowing a 60 year old Italian man to straight shave my neck last week at my regular barber (pretty cool old style barber shop – they call…

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November 3, 2011

The Learned Responses of Pain and Denial

I remember when I was a kid my parents loaded up the family van and we went on a bit of a road trip. The destination was “camping”. No one…

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September 12, 2011

What happens at Dreamforce stays at Dreamforce

After Dreamforce last week, 95% of Dreamforce attendee’s blogged about Dreamforce in a “Top (fill in the blank)” take-a-ways format, with a statistic somewhere in the first paragraph – So…

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July 6, 2011

Quality (Service) is Like Buying Oats

When I was a kid my father had this plaque hanging on the wall in his office. The simple plaque of wood and metal read bluntly Quality is Like Buying…

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